To follow up any request, the following must be done 1- Write down all the data so that we can help you 2- Writing the model in English Board number, and in the case of screens, write the panel number 3- The appearance of the malfunction and the steps that were taken in the maintenance and detection 4- Following up on the topic and not creating a new topic for the same request from the member 5- Acknowledgment after following up on the issue if the solution was resolved or not Otherwise, the request will not be followed up and the topic will be closed Greetings from the management of Hummer Egypt forums